Always contact the police first if your situation is acute. The police are the ones who can physically prevent your child from being taken abroad.
If there is an acute risk that your child is about to leave Denmark and you have joint custody, and you have contacted the police, you can call our hotline on:
+45 40 50 50 26
The hotline is only intended for acute situations!
If your situation is not acute, you should contact the State Administration of the region where your child lives. You can contact
the State Administration of North Jutland on +45 72 56 87 00,
the State Administration of Central Jutland on +45 72 56 83 00,
the State Administration of Southern Denmark on +45 72 56 79 00,
the State Administration of Zealand on +45 72 56 76 00 and
the State Administration of Greater Copenhagen on +45 72 56 70
The hotline
The hotline is open 24 hours day and night (except Christmas Eve and New Year’s Eve) and is operated by staff members of the Child Abduction Team of the National Social Appeals Board.
The staff members can give you advice on the following:
- The rules that apply in your situation
- The authorities that you should contact, and how they can help you
- The precautions that you can take yourself
We are also able to make a temporary decision on custody under the Danish Act on Parental Responsibility if we assess, based on information from the police, that there is a specific and real risk that your child is about to leave Denmark (section 27).
The risk of abduction must be acute. An example is that one parent has disappeared with the child, and the police confirm that the information available indicates that the parent intends to leave Denmark with the child.
The staff member cannot do the following:
- Help you physically with bringing back the child.
- Help you if you have sole custody. In that case, contact the police.
- Help you if you do not have custody. In that case, the other parent is allowed to leave without your consent.
- Represent you in dealings with other authorities, etc., in Denmark or abroad or in dealings with the other parent who has abducted or intends to abduct your child.
